FAQ

Please complete and submit the enquiry form on the website. One of the Hospitality & Events team will be in touch with you shortly.

Alternatively, contact us directly - tel: (020) 8825 6060, email: venuehire@ealing.gov.uk (Mon-Fri 9am-5pm). If you are unable to speak to a member of staff leave a message and your call will be returned as soon as possible.

Yes. During the week (Mon-Thurs) there is a minimum venue hire period of two hours for all venues. At weekends, large venues such as the Victoria Hall, Princes Hall, Greenford Assembly Hall must be booked for a minimum of eight hours. All other rooms have a minimum hire period of six hours at the weekend.

Any event can be booked to run anytime until 12.30am. At weekends, there a variety of tempting hospitality packages available for the larger venues. For more details, please see Fees. Please remember that your total event booking should include sufficient time for set-up and breakdown.

No. In order to confirm your booking, you will be given a confirmation booking form to fill in. Once this is complete, it can be returned to the hospitality and events team either by email, post or in person. The team will then arrange for your contract and invoice to be raised and sent out to you. It is strongly recommended that you arrange a time to view the venue you are interested in before any confirmed bookings are made.

Your deposit is payable when you confirm and is normally 50% of the total venue hire fee. If your event is less than six weeks away at the time of confirmation, 100% of the venue hire fee will be payable upon confirmation.

Telephone the Hospitality and Events team on (020) 8825 6060 or email us at venuehire@ealing.gov.uk to arrange a convenient time to view the venue. They will be able to answer any additional questions you have before and after your visit. Once your event is confirmed, an Event Manager is always available to assist with any questions you have in the build-up to your date/s.

It is not possible to book additional time for your function on the actual day of your event. However, it is possible to book additional time in the run-up to your event. All you need to do is confirm your request in writing to the Hospitality and Events team.

No. We have an accredited list of approved caterers covering a wide range of cuisine types and budgets who are permitted to work in our venues and who would be delighted to assist you in planning your event.

If you are intending to serve alcohol to your guests free of charge, you are welcome to arrange your own bar facilities. However, if you would like to organise a pay/cash bar, we would ask that you choose from our list of recommended bar service suppliers (link here to other recommended suppliers). Alternatively, your caterer may be able to provide a Personal Licence holder and run your cash bar. In all circumstances, you should notify the Event Manager of your intention.

Please note that draught beers are not permitted on site as they require the use of gas cannisters.

Greenford Hall and the Victoria Hall in Ealing Town Hall both have basic stage and hall lighting which is included in the price of venue hire. In addition, there are a variety of additional technical options at both Greenford Hall and Ealing Hall up to and including a full, fantastic resource at Greenford Hall for both professional and amateur theatrical users. For more details, please contact the Hospitality & Events team.

Your venue will be cleaned and set up prior to your function. After the event, you are required to leave the venue as you found it when you arrived. Kitchens should be cleaned and rubbish removed but this would normally be done by your caterer. Your Event Manager will check that the condition of the venue is satisfactory at the end of the event.

Our venues are licensed until midnight for the service of alcohol and 12.30am for the provision of music and entertainment. As such, it is possible to book a venue until 1.30am which allows for an hour for breakdown at the end of your event. An additional hourly rate applies after 12am. For more information, please see our section on Fees (link here)

It is a condition of our premises licence that all public and ticketed events should have SIA-registered security guards present to ensure the well-being and safety of the guests and the venue. In addition, we reserve the right to request that you book security dependent on the nature of your event. Your Event Manager will advise on whether or not this is required, the number of guards necessary and contact details of reputable security firms.

All our venues are within public buildings and so it is possible that members of the public will be around. Within Ealing Town Hall, there are several offices which are operational during the week and the Registars Office conducts marriage ceremonies throughout the week and at weekends. However, you will have exclusive use of the room/s you have booked. If you have booked more than one room within a venue, it is important that you manage the control of traffic flow between rooms.

We have a limited amount of furniture which can be provided for your event eg. tables, chairs. A member of the Hospitality and Events team or an Event Manager will be able to advise on what furniture is available for your particular event.

It is possible to decorate all our venues within reason. Any draping must be attached via existing hooks or be free-standing. No staples or tacks can be attached to walls, floors or stages.

Tea lights and candles in enclosed holders are permitted in all venues with the exception of the Princes Hall where only tea lights are permitted.

Your Event Manager will be able to advise and help on any specific requests that you have and we have a recommended list of suppliers who are familiar with our venues and would be delighted to assist in making your event look fabulous.

Included within the fee for your venue hire – as well as exclusive use of the room – you will also enjoy the benefit of having one of our experienced Event Managers in the run-up to and for the duration of your event. Your Event Manager will be able to provide helpful advice on anything from catering to security and local hotels and will also liaise with your suppliers on the day of your event to make sure that everything runs smoothly. For larger events, a security guard will also be present for the time that your guests and suppliers are on-site.

In addition, we have a limited amount of furniture which can be provided including tables and chairs. Your Event Manager will be happy to advise on what may best suit your event.

Both the Victoria Hall in Ealing Town Hall and Greenford Assembly Hall have a fantastic lighting system which will complement your theming and the basic schemes are all included within the hire price.

Ealing Town Hall does not have a private car park. However, there is a public car park with 110 spaces across the road which is free to use Monday – Friday after 6pm and £2 all day on Saturdays and Sundays. In addition, there is plenty of street parking and there are several multi-storey car parks within a 5-10 minute walk.

Greenford Hall has a private car park with approx 30 spaces. In addition, there is a public car park across the road on Oldfield Lane South.